Please read and accept our Terms of Service and Rental Agreement.
If you want to extend your rental period, please contact us.
International Data Policy
- Under the Fair Usage Policy, data speed and usage may be limited for users who process large amounts of data in a short period of time. This is at the discretion of the subscribed telecommunications company and may occur without prior notice
- Please refrain from extensive video streaming and/or processing a huge amount of data in a short time
- The operator is not responsible or liable for any changes made to data speed or usage. You will still be charged the agreed upon fee during your rental period
Cancellation Policy
- Before the shipment: Full amount refund is possible.
- After the shipping confirmation email: Non-refundable
Please be aware that in the case of loss or damage, we request compensations as below
- Pocket Wifi: JPY 30,000
- Pocket Wifi(ONLY screen): JPY 10,000
- Pocket Wifi(ONLY back cover): JPY 2,000
- AC adapter: JPY 2,000
- Mobile Battery: JPY 5,000
- USB cable: JPY 1,000
- Portable case: JPY 1,000
Thank you. Have a nice trip.